Customer Service Executive

Hiring for a Reputed Financial Institution (Bank Payroll)

Customer Service Voice Process + Upselling

- Hiring for Assistant Manager [Deputy Manager]

- Graduates only can apply (Any except BSC IT, MBA/CA/Dr.)

- Need at least 6 months to 2 years of BPO customer service experience.

- Candidates with excellent comms (B2+) with basic computer knowledge needed.

> Key requirement

1) To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the

queries & amp; requests to customer's satisfaction.

2) To identify and convert the opportunities for cross selling (banking product) on customer's call.

- Shift Timings : Rotational Males - 247 , Females - 7 am to 8 pm (Any + hours)

- 6 Days working,1 rotational off for first 3 months then 5 days working, 2 RO

- Salary : Up to 35,000 CTC

- Age - Upto 2+ years only

- No transportation facility.

- Transportation boundaries : Kurla - Kalyan (Can consider Ulhasnagar, Ambernath, Badlapur) , Airoli to Seawoods.

No western line

Regard's

Fahad Shaikh

Job Type: Full-time

Salary: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Health insurance
Leave encashment
Life insurance
Provident Fund
Schedule:

Day shift
Rotational shift
Supplemental pay types:

Performance bonus
Quarterly bonus
Ability to commute/relocate:

Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Are you under the age of 2+?
Education:

Bachelor's (Required)
Experience:

total work: 1 year (Required)
Customer service: 1 year (Preferred)
Language:

English (Required)
Hindi (Preferred)