Customer Service Executive Job From Home
- Category: Work from home Jobs
- Location: Gurgaon, Haryana
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 22K to 31K
- Published on: 2025/09/21
Location - Gurgaon Sec 21
Shift - Rotational shifts
Work Mode - Work from office
Both side cabs
Responsibilities and Duties
Provide customer support via phone calls for international customers, in multiple languages.
Troubleshoot customer queries and requests.
Manage customer expectations and ensure customer satisfaction.
Document customer interactions for review and follow-up.
Utilize computing and technical expertise to respond to customer inquiries.
Regularly review customer feedback and take measures to improve customer service.
Inform customers on the steps to follow to exploit services of the company.
Job Brief
Handle customer’s problems, enquires, and complaints in a professional and timely manner.
Provide support to customers in multiple languages via phone, email, or chat.
Recognize and refer potential complaints that require support from supervisors.
Ensure that customer queries are addressed in a timely and accurate manner.
Regularly update customer database with accurate information.
Requirements and Skills
Strong ability to communicate in multiple languages.
Excellent problem-solving and customer service skills.
Good working knowledge of computers and telephone systems.
Patience with customers and ability to handle tough situations.
Ability to work in shifts including nights, weekends, and holidays
Job Types: Full-time, Permanent
Benefits:
Work from home
Schedule:
Monday to Friday
Night shift
US shift
Education:
Bachelor's (Preferred)
Experience:
International voice process: 1 year (Required)
Language:
English (Required)
Work Location: In person
Related jobs
-
Call Center exucutive
ull job description Position & Grade CRE (English & Hindi (Mandatory) Experience Required At least 2 years + with 1 year minimum Job Purpose: Calling fresh leads & follow up with schools and coordination with our team on daily/ weekly &am...
-
Team Member | Customer Service|RA|Support|Customer Service
JOB DESCRIPTION : Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (Eg: Home loan / LAP/Personal Loan). Address all Service Request /Complaints and ensure all requests/complaints are clo...
-
Credentialing Associate |US healthcare
Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have d...