Customer Service Executive | Tele sales

ob Title: Tele Sales & Customer service executive
Job Description:
We are seeking a dynamic and dedicated Tele Sales & Customer Service Executive to join
our team. This role involves resolving customer issues, providing exceptional support,
moderating online webinars for senior citizens, and selling club memberships. Will also be
required to create engaging content for our community using tools like Canva etc. and
possess basic computer skills, including proficiency in Google Docs, Sheets, and Slides.
Key Responsibilities:
● Provide excellent customer service and support through phone, email, and chat.
● Resolve customer issues promptly and efficiently, ensuring high customer
satisfaction.
● Moderate online webinars aimed at senior citizens, ensuring smooth operation and
participant engagement.
● Sell club memberships and achieve sales targets.
● Create engaging content for the senior citizens community using simple software
tools like Canva, or any video editing software
● Maintain accurate records of customer interactions and sales using Google Docs,
Sheets, and Slides.
● Collaborate with team members to ensure seamless operations and customer
support.
● Flexibility to work in shifts to accommodate customer needs.
Qualifications:
● Basic computer skills, including proficiency in Google Docs, Sheets, and Slides.
● Ability to use content creation tools such as Canva, etc.
● Comfortable and camera-friendly appearance
● Excellent communication skills. Additional language skills are highly beneficial.
● Strong problem-solving skills with a focus on customer satisfaction.
● Patience, empathy, and sympathy in dealing with senior citizens and handling
queries.
● Hardworking, team player with a positive attitude. Ability to work under pressure and
meet deadlines.
● Flexible and adaptable to work in shifts.
How to Apply:
Interested candidates are encouraged to submit their resume and a cover letter detailing
their experience and suitability for the role to hardi@khyaal.com
If you have a passion for connecting with senior citizens, creating meaningful content, and
facilitating engaging online experiences, we encourage you to apply for this rewarding
opportunity. Join us in making a positive impact on the lives of our seniors.

Job Type: Permanent

Pay: ₹8,3+6.+3 - ₹2+,606.44 per month

Benefits:

Work from home
Schedule:

Monday to Friday
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

total work: 1 year (Preferred)
Sales: 1 year (Preferred)
Work Location: In person

Application Deadline: 25/07/2024

 
 
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