Customer Service International BPO

Job Description :

Urgent opening for Lead Generation Specialist in Services Provider Company for B2B clients (Small Managed IT service providers) based in US and Canada in Zirakpur Location.

Number of openings - 10 candidates.

Experience & Skills- 6 months to 3 years with excellent english speaking skills. Must have some international BPO / KPO experience.

Salary - 25,000 to 35,000 per month + and Quarterly incentives, Over-time, Medical Insurance.

Qualification - Any Graduate & Post Graduate

Male & Female both candidate we can consider

Location- Zirakpur, willing to commute his / her own, No Cab Facility

Working Hours - Monday to Friday, 6pm to 4am.

Working Days - 5

Job Description

Lead Generation Specialist

Department : Sales & Marketing Reports to : Owner or Sales manager

GENERAL SUMMARY

The purpose of the Lead Generation Specialist position is to increase the existing customer base for the company. The primary focus is to locate and qualify new prospects by generating interest in the company's services and products.

Essential Duties and Responsibilities
• Responsible for prospecting and qualifying new sale opportunities through outbound cold calling
• Responsible for setting IT appointments using phone calls
• Responsible for generating and researching their own leads that they will use to prospect new clients
• Effectively communicate features and benefits of solutions and manage prospect expectations
• Receive requests for service and products details from prospects and provide timely responses
• Achieves and maintain a positive rapport with prospects and work to give them the best possible service
• Maintain in-depth product knowledge of the service offerings of the company
• Properly enter all sales leads and prospects into CRM in a timely manner

Additional Duties and Responsibilities :
• Attend weekly sales meetings and ensure sales opportunities are compliant with company policy
• Document internal processes and procedures related to duties and responsibil