Customer Service Manager|SUPPORT SERVICES|Customer Service

  • Category: Customer Care Executive
  • Location: Mumbai, Maharashtra
  • Job Type: Full Time / Part Time
  • Salary: Estimated: $ 20K to 34K
  • Published on: 2025/09/20

Job Role

End to End Resolution of Requests / Complaints , escalations received from the customers , regulators and senior Management with quality communication within the defined Turn around time.

Preparing weekly ,Fortnight and Monthly MIS

Complaint analysis to identify major areas of customer dissonance and suggesting ways to reduce them.

Job Requirements Graduate

Excellent written and oral communication skills

Eye for details


Company Name: Kotak Mahindra

Related jobs

  • Associate | Customer Care

    Associate - Customer Care Mumbai / Dream11 – Customer Success / Full-time / On-site Apply for this job Customer Success @Dream11 To be a ‘user-centric’ company is at the core of everything we do at Dream11. The Customer Success team comprises passion...

    Full Time / Part Time

    $ Estimated: 20K to 34K

    Limb, Maharashtra

    2025/09/20


    Apply Now

  • International Non Voice Process |PUNE|

    Work from Office Location : Hinjewadi phase 2 Process : Non Voice Chat Process Salary : 16 to 1+k in hand + incentive & bonus Age limit : below 30 Qualification : HSC + 6 months experience in BPO/ fresher graduate/ PG/ Except BE Btech ME Mtech Ni...

    Full Time / Part Time

    $ Estimated: 17K to 28K

    Pune, Maharashtra

    2025/09/20


    Apply Now

  • International Non Voice Process |PUNE|

    Work from Office Location : Hinjewadi phase 2 Process : Non Voice Chat Process Salary : 16 to 1+k in hand + incentive & bonus Age limit : below 30 Qualification : HSC + 6 months experience in BPO/ fresher graduate/ PG/ Except BE Btech ME Mtech Ni...

    Full Time / Part Time

    $ Estimated: 23K to 29K

    Pune, Maharashtra

    2025/09/20


    Apply Now