Customer Service part time job|internship at Jaipur in MyDentalPlan|
- Category: Customer Care
- Location: Jaipur, Rajasthan
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 20K to 21K
- Published on: 2025/09/21
About Company:
MyDentalPlan Healthcare Pvt. Ltd is the largest dental network, committed to standardizing dental care in India. We are creating solutions that aim to bring dentistry into mainstream medicine and make oral care accessible to all.
MyDentalPlan allows ample opportunities to learn, grow, innovate and create. From our inception in 2015 to becoming an elaborate IT-enabled infrastructure supporting dental healthcare practitioners as well as making dental treatments just a click away, we have been growing at CAGR 150%.
As per our culture, at MyDentalPlan we learn, unlearn and relearn - continuously evolving in the process. We strongly believe in ownership instead of being handed responsibilities. The sense of non-hierarchy culture is what supports innovation and creativity in the environment. The work is challenging and full of curiosity, but passion and talent are the only things one requires to accomplish everything we are here to offer.
About the Internship:
Selected intern's day-to-day responsibilities include:
Manage incoming phone calls
Generate leads
Identify and assess customers' needs to achieve satisfaction
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team sales and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts, and file documents
Requirements
Excellent English Communication
Strong phone contact handling skills and active listening
Familiarity with CRM activities
Customer orientation and ability to adapt/respond to different types of customers
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