Customer Service Representative
- Category: Customer Care
- Location: Pune, Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 19K to 35K
- Published on: 2025/09/16
We are looking for dynamic and detail-oriented individuals to join our Non-Voice BPO Process in Pune. The ideal candidate should have excellent written communication skills, the ability to work in a fast-paced environment, and a willingness to adapt to rotational shifts.
Key Responsibilities:
Process customer requests and transactions accurately and efficiently.
Handle email, chat, or data entry tasks with precision.
Ensure compliance with company policies and quality standards.
Meet daily productivity and quality targets.
Collaborate with team members to enhance process efficiency.
Adapt to changing work processes and business needs.
Requirements:
Any graduate (freshers are welcome to apply).
0 to 1 year of experience in a BPO or customer service role.
Strong written communication skills.
Ability to work in rotational shifts and rotating week-offs.
Must be able to work onsite for a minimum of 8 weeks before eligibility for WFH.
Basic computer proficiency and typing skills.
Immediate joiners preferred.
Benefits:
Competitive salary package.
Opportunity for Work from Home based on performance.
Growth opportunities within the organization.
Training and development programs.
Contact : in.recruitment@xmcbpo.com
Job Types: Full-time, Permanent, Fresher
Pay: ₹12,500.00 - ₹16,666.00 per month
Schedule:
Night shift
Rotational shift
Weekend availability
Supplemental Pay:
Overtime pay
Performance bonus
Quarterly bonus
Application Question(s):
The salary package is between Rs 12,500 (for freshers) to Rs 16,666 (for experienced) . Are you ok with this salary? This is non negotiable
Education:
Bachelor's (Required)
Language:
English (Required)
Shift availability:
Overnight Shift (Required)
Night Shift (Preferred)
Day Shift (Preferred)
Work Location: In person
Application Deadline: 10/04/2025
Expected Start Date: 21/04/2025
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