Customer Service Representative

Job details
No matching job preferences
Salary
₹20,000 - ₹40,000 a month
Job type
Full-time
Fresher
Regular / Permanent
Shift and schedule
Night shift
Rotational shift
UK shift
Benefits & Perks
Provident Fund, Health insurance, Paid sick time, Commuter assistance
Qualifications
Higher Secondary(12th Pass) (Preferred)

International voice process: 1 year (Preferred)

English (Preferred)

Benefits
Pulled from the full job description
Commuter assistance
Health insurance
Paid sick time
Provident Fund
Full Job Description
We are hiring for Customer Service Representative (Australian Process)

Looking for someone who can join us on immediate basis

Responsibilities:

Should possess excellent Voice English Communication skills.

- Ability to handle difficult or irate customers effectively

- Ability to set expectations and deliver information in a positive and articulate way

- Professional and positive in interactions with others and is able to establish rapport quickly

-This role involves developing strong customer relationships and responsible to resolve queries of the customers via Call within the assigned TAT/SLA

Qualifications

Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Minimum 6 months experience into International BPO
HSC/GRAD
Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹20,000.00 - ₹40,000.00 per month

Benefits:

Commuter assistance
Health insurance
Paid sick time
Provident Fund
Schedule:

Night shift
Rotational shift
UK shift
Supplemental pay types:

Overtime pay
Performance bonus
Quarterly bonus
Shift allowance
Ability to commute/relocate:

Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

International voice process: 1 year (Preferred)
Language:

English (Preferred)
Speak with the employer
++1 8766056141