Customer Service Representative

Job Opportunity: Customer Service Representative

About Champions: We are an upcoming premium kids club facility located in the vibrant city of Jaipur, where kids can not only have fun, but also learn, grow and develop in a safe and nurturing environment. At Champions, we believe that every child is a little champion in their own right and we are here to help them unleash their full potential. Our state-of-the-art facility is designed to cater to the needs and interests of kids aged 3-15 years, offering a wide range of activities that will keep them engaged and entertained.

As a Customer Service Representative, you will be the friendly voice and face of our studio, ensuring that every interaction leaves a positive impression. Your excellent communication and convincing skills will play a crucial role in enhancing customer satisfaction and building long-lasting relationships.

Responsibilities:
• Engage with our valued customers and provide top-notch assistance, ensuring their needs are met with the utmost care and professionalism.
• Handle inquiries, concerns, and feedback through various channels (phone, email, and social media), and resolve them in a timely and satisfactory manner.
• Demonstrate outstanding communication and convincing skills to provide accurate information, promote our services, and address any issues that may arise.
• Maintain a positive and welcoming tone to create a friendly and inviting atmosphere for our customers, leaving a lasting impression of exceptional service.

Requirements:
• Excellent communication skills, both verbal and written, with the ability to convey information clearly and concisely.
• Strong convincing skills to effectively promote our services and address customer concerns.
• A warm and welcoming tone that embodies the essence of hospitality and ensures customers feel valued and appreciated.
• Ability to multitask, prioritize, and adapt in a fast-paced environment, ensuring every customer receives prompt and attentive service.
• Previous experience in customer service or a related field is an asset.

If you are passionate about working with young children and have the required experience and qualifications, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Salary: ₹10,000.00 - ₹15,000.00 per month

Benefits:
• Paid sick time

Application Question(s):
• What is your current CTC?
• What is your expected CTC?
• Are you immediately available to join?

Experience:
• total work: 1 year (Required)

Language:
• English (Preferred