Customer Service Representative

Customer Service Representative

Job ID:
J0126-0329

Position Number:
25-124e

Job Title:
25-124e - Customer Service Representative (Part Time)

Job Type:
Regular Part Time

Job Category:
Development Engineering

Open Positions:
1

Date Posted:
January 9, 2026

Closing Date:
January 16, 2026

Find out why our AMAZING employees love working for the City of Port Coquitlam!

Affectionately known as “PoCo”, we are an award-winning values-based organization made up of a diverse and dedicated team of people who care deeply about the community they serve.

The City of Port Coquitlam is currently seeking a positive, energetic and customer focused, individual to work in our Development Services Department as the Customer Service Representative - Development Engineering. Reporting to the Manager of Development Engineering, the incumbent will perform a variety of customer service tasks to variety of customers. This part time position is a temporary and anticipated to continue for a period of eight months.

Some of the key responsibilities of this position include but are not limited to:

Provide information and assistance by responding to inquiries from a variety of customers, including members of the public, contractors, professionals and internal staff
Prepares and maintains a variety of correspondence, files, and reports; and compiles information, statistics, communication materials and other documents related to the work


The successful candidate for this position will have:

You are an administrative whiz with thorough knowledge of business English, spelling and punctuation supplemented by post-secondary courses in business communications
You have at least six months experience with cash handling, point of sale systems or have successfully completed a basic bookkeeping course
You have a typing speed of at least 45accurate wpm
You have strong Microsoft Office skills
You have the ability to build positive working relationships at all levels of the organization
You have exceptional customer service skills with at least two years’ experience in a customer service role that has been supplemented with conflict resolution training
You exude positive energy and believe that anything is possible


What we offer:

An hourly salary of $32.59 per hour
We take our work seriously but not ourselves
We have a positive attitude about the work we perform
We care deeply about our community
Our organization is the ideal size for you to make a difference and have an impact
We have a strong learning culture and want our people to grow and succeed
We are a living wage employer
A diverse, inclusive, and supportive workplace
A fun, vibrant, and supportive team


Qualified individuals are encouraged to apply online by January 16th 2025 at www.portcoquitlam.ca/cityjobs quoting competition number 25-124e.

The City wishes to thank all applicants for their interest and advise that only those to be interviewed will be contacted.

To be considered for this position, all certifications and licenses need to be uploaded with your resume and cover letter.

The City of Port Coquitlam will conduct a criminal record check.


Education : Other trades certificate or diploma
Experience : Experience an asset