WOW Recruitment are seeking a friendly, motivated customer service representative to join our client's dynamic, sociable team. The successful candidate will play a key role in providing exceptional customer service and support to their clients.
Benefits
Young friendly team
Weekly Bonuses - Annually the team are averaging an extra $20,000 per year!
Frequent Salary reviews, up to $5,000 per annum
Uber Eats Fridays
Monthly lunches
Hybrid role
Modern, spacious office space
About the role:
Respond to inbound and outbound customer inquiries on the phone, along with email inquiries
Maintain accurate records of customer interactions and transactions
Meet and exceed customer service performance targets and standards
Foster positive relationships with customers, ensuring their satisfaction and loyalty
Continuously improve knowledge of products and services to better serve customers
Follow established procedures and guidelines to ensure efficient and effective call handling
Collaborate with other team members to achieve common goals
About you:
Excellent verbal and written communication skills
Phone based experience preferred but not essential
Confident and well-mannered
Strong interpersonal and customer service skills
Technically minded to be able to provide in depth assistance
Good organisational and time management skills
Ability to learn quickly and adapt to change
Positive and friendly attitude
Strong team player
If you are seeking a full time, rewarding role in a supportive and friendly environment, we would love to hear from you. This is an excellent opportunity to grow and develop your career in the customer service industry. Apply now or contact Caitlin for more information at
[email protected] or 02 8320 0683
