Customer Service Representative | QuickBooks Online Experience
- Category: Work from home Jobs
- Location: Clear, Alaska, Alaska
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 21K to 32K
- Published on: 2025/09/21
RemoteVAPH is seeking a dedicated and experienced Customer Service Representative with a strong background in QuickBooks Online. This is a full-time remote position, offering you the flexibility to work from anywhere, with working hours from Monday to Friday, + am - 5 pm EST.
Job Description:
• Provide exceptional customer service, ensuring all customer inquiries and issues are resolved promptly and professionally.
• Handle billing inquiries and processes, including invoicing, payment processing, and account reconciliations.
• Manage phone communications efficiently, answering calls, addressing customer concerns, and directing calls to the appropriate departments as needed.
• Maintain accurate records of customer interactions and transactions, using QuickBooks Online for all billing and financial tracking.
• Collaborate with other team members using Trello to manage tasks, projects, and workflows.
• Continuously strive to improve customer satisfaction by identifying areas for process improvement and implementing best practices.
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