Customer Service Representative - State Farm Agent Team Member

Profile insights
Here’s how the job qualifications align with your profile.
Licenses

Property & Casualty License
Skills

Retail sales

Outside sales

Sales

Customer service

Do you have experience in Retail sales?
 
Job details
Here’s how the job details align with your profile.
Pay

$40,000 - $50,000 a year
Job type

Full-time
 
Benefits
Pulled from the full job description
Food provided
Opportunities for advancement
Paid time off
Paid training
Snacks provided
 
Full job description
Benefits:
Bonus based on performance
Free food & snacks
Opportunity for advancement
Paid time off
Training & development
Competitive salary

ROLE DESCRIPTION:
Heather Ladd State Farm Anacortes is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a member of our team, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and marketing perspective into our team as we build success together.

RESPONSIBILITIES:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
Dedicated to customer service
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Able to obtain Property and Casualty License
Interested in marketing products and services based on customer needs
BENEFITS:
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my office