Customer Service Spec II

Job details
Here’s how the job details align with your profile.
Job type

Full-time
Shift and schedule

Monday to Friday
 
Location
London E14 4HD•Hybrid work
 
Benefits
Pulled from the full job description
Life insurance
 
Full job description
About HireRight:
HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.
Overview:
Customer Service Specialist works with clients and their applicants to facilitate accuracy and timely resolution to their requests. Individuals in this role respond to inquiries via phone, e-mail or instant chat. Our customers are global leaders in their fields, whether it be social media, financial services, pharmaceuticals, health providers, recruitment, entertainment, digital, IT, transport and many more.
Responsibilities:
Customer Service Specialist

Location: London
Job type: hybrid
Working hours: Monday to Friday between 7am and 7pm

Customer Service Specialist works with clients and their applicants to facilitate accuracy and timely resolution to their requests. Individuals in this role respond to inquiries via phone, e-mail or instant chat. Our customers are global leaders in their fields, whether it be social media, financial services, pharmaceuticals, health providers, recruitment, entertainment, digital, IT, transport and many more.

Qualifications:
IF YOU ARE:
Great communicator who listens to and understands our customers
Team player with a genuine passion for delivering amazing customer service
Fast-paced learner who enjoys variety and can embrace change
Able to deliver excellent customer experience
Self-starter who wants to be challenged to become high achievers
Talented at making customers feel special on the phone, in the way they talk and the way they listen
Showing commitment to our customers, our business, and our ongoing success
What do we offer:
HireRight offers its employees a competitive salary, permanent contract and a comprehensive package of benefits. From day one you will receive a training plan to get you on board quickly. Additionally, we offer:
Private Medical Care
Bonus Plans
Group Life Insurance
Career Path & Opportunities to Grow
Professional Training
Please be informed that the company does not provide a visa sponsorship.

All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.

HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee.