Customer Service Trainee

We are pleased to present an excellent **career opportunity** for all **2023 and 2024 graduates**.

Our Client, we are seeking a dedicated and detail-oriented **Customer Service (CSA) Trainee** to join their **Non-Voice team** in **Chennai**. This role offers an opportunity for fresh graduates to kick start their career in the healthcare industry, providing essential support and services in a non-voice capacity.
• *Key Responsibilities**:

- Provide high-quality customer service in the healthcare sector, ensuring customer queries and concerns are addressed promptly and accurately.
- Process and manage healthcare data with precision, adhering to company protocols and compliance standards.
- Collaborate with team members to achieve daily and weekly targets.
- Ensure all work is completed within the assigned shift and report any issues to the supervisor.
- Participate in training sessions and up skill regularly to maintain high service standards.
• *Qualifications**:

- **Education**: BA / BBA / B. Com - 2023 and 2024 Pass outs
- Strong communication skills (written and verbal) with attention to detail.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
- Willingness to work in rotational shifts, including night shifts.
• *Working Conditions**:

- **Work Hours**: +-hour shift (including 1-hour break)
- **Shift Window**:

- Day Shift: 8 AM - 5 PM
- Night Shift: 8 PM - 5 AM
- **Work Location**: Office-based role (Chennai)
- **Working Days**: 5 days a week, with rotational days off.
• *Please keep an eye on your inbox and also check your spam folder to ensure you don’t miss any important updates.**

Extra BenefitsOvertime:
Flexible to work overtime, with extra payment for OT.

5Days a week working.

Women Safety Measures (Night Shifts):

- For Women employees working night shifts, free cab services will be provided.
- All can avail paid cab services at nominal rateSalary DeductionsTake Home Salary: ₹13,35+ per month (Flat)
No PF and ESI as per the apprenticeship guidelines.

Pay: From ₹13,35+.00 per month

Schedule:

- Rotational shift

Supplemental Pay:

- Overtime pay
• *Education**:

- Bachelor's (preferred)
• *Language**:

- English (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person