Customer Service/Admin Assistant

Autobody Customer Service & Admin Assistant

Busy Surrey Autobody shop is currently seeking a reliable full time & part time Customer Service & Administration Assistant with exceptional customer service skills.

Duties include:
* Greeting customers
* Booking Appointments
* Answering and directing phone calls
* Invoicing and collecting payments
* Data entry / clerical duties * Organize & manage shop replacement fleet of cars
* Assisting writing Repair Estimates
* Receiving Parts & Invoicing

Skills and Qualifications:
* Excellent English communication skills, both written and verbal
* Excellent phone manner and ability to handle a multi-line phone system * Strong interpersonal skills, and the ability to interact with customers in a friendly and positive manner
* Desire to provide the highest level of customer service
* Possess strong problem solving and organizational skills
* Patience and ability to multi-task
* Adaptable and willingness to learn
* Enjoys working in a fast paced environment
* Ability to work effectively independently and as part of a team
* ICBC & Private Insurance knowledge (1-2 years experience) an asset
* Previous experience with "Mitchell" & "Audatex" Estimating an asset

Positions is Full time with the option for Benefits after 3 months. Family owned business since 1+8+.

Compensation: To be Discussed Based on Experience

We appreciate the time that all applicants have taken when applying for this position, however, only the candidates that are chosen for an interview will be notified by phone or email. (No phone calls please.)

Job Type: Full-time

Pay: $40,000.00-$45,000.00 per year

Schedule:

Day shift
Application question(s):

Are you living in the lower mainland?
Do you have knowledge or experience working with auto insurance claims ?
Education:

Secondary School (preferred)
Experience:

clerical / Office: 1 year (preferred)
Licence/Certification:

Drivers License (required)
Work Location: In person