Customer Service|Data Entry|Chinese Speaking

Company Description:

Hong Kong Market is a rapidly growing food wholesaler committed to fostering a team-oriented environment dedicated to achieving excellence for our customers.

You will work directly under the guidance of our seasoned supply chain executive, who brings invaluable leadership experience from Fortune 500 companies. At Hong Kong Market, you'll have the opportunity to expand your professional and personal horizons through exposure to supply chain modeling, advanced customer service strategies, and accounting processes.

Job Summary:
We are seeking a detail-oriented and organized individual to join our team as a Customer Service/Data Entry representative. In this role, you will be responsible for accurately transcribing and entering data into computerized databases, providing exceptional customer service, and assisting with various administrative tasks.

Responsibilities:
- Transcribe and enter data from various sources into computerized databases

- Accurately take and input orders from our clientele and ensure timely responses.

- Respond to customer inquiries and provide excellent customer service via phone, email, or in-person.

- Record customer payments into the accounting software.

- Work as a team to conduct inform customers about monthly promotions and new items.

- Maintain organized files and records.

- Enhance the overall quality of service for our customers and create a positive work environment for our team.
- Utilize Microsoft Excel to create and update spreadsheets

Additional Skill/Trait Requirements:
- Strong attention to detail and accuracy

- Strong communication skills with the ability to engage effectively with customers and colleagues.

-Desire for greatness and continuous improvement

- Ability to prioritize tasks efficiently in a fast-paced environment.

- Excellent organizational skills to manage data entry tasks efficiently

- Ability to work independently and prioritize tasks effectively

- Fluent in English and one of the following is required: Mandarin/Cantonese

- Proficiency in Microsoft Excel for creating and updating spreadsheets

Note: Prior experience in customer service or data entry is preferred but not required. Training will be provided.

We offer competitive compensation and benefits packages. This is a full-time position with regular business hours. We are open Monday - Saturday.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Expected hours: 40 – 45 per week

Benefits:
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:
• 8 hour shift
• Day shift

Ability to Relocate:
• Las Vegas, NV 8+118: Relocate before starting work (Required)

Work Location: In person