Customer Success Executive
- Category: Customer Care Executive
- Location: Bangalore, Karnataka
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 22K to 32K
- Published on: 2025/09/21
Our Customer Experience Executive play a crucial part in the mission to deliver timely, accurate and professional customer service to all our customers. In a fun and fast-paced environment, this position requires Call, Email and Chat communication with customers.
What Will You Be Doing…
• Provide help and advice to customers using DrinkPrime's protocols or services;
• Communicate courteously with customers;
• Handle customer complaints/inquiries or requests;
• Keep accurate records of discussions or correspondence with customers;
• Work across different teams (Sales, operations, delivery, finance, etc) for effective and fast issue resolution;
• Finding ways to measure customer satisfaction and improve services.
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