Customer Support Executive

We are urgently looking for customer support Executive For a reputed company and client of solution box.

Only female candidate Required

Company Information: Training center
Office Location : Ratan Dugar Marg, Jawahar Nagar, Jaipur, Rajasthan 302004

Main Responsibility

Solving customer grievances.
Contacting existing customers as well as prospective customers.
Obtaining customer information and other relevant data.
Asking questions to the customer and understanding their specifications.
Resolving queriesand issues
Making recordings of all the customers phone calls.
Escalating customer queries in proper and timely manner.
Maintaining the database of the customers on a regular basis.
Suggesting solutions based on customer’s needs and requirements.
Skills:

Great interpersonal skills( Hindi, English - written and spoken )
Exceptional oral and written communication skills.
Strong organizational skills.
Ability to work in a team or individually as and when required.
Ability to manage and handle multiple tasks.
Outstanding problem-solving skills.
Exceptional attention to detail.
Hard-working individual.
Good time management abilities.
Strong decision-making skills.
Ability to tolerate stress and pressure.
Working knowledge of Google sheets/Excel
Salary: - 15,000+Incentives

Experience: - 0-1Year

Interested candidate should send their CV on WA ++1-XXXXXXXXXX

Job Type: Full-time

Salary: ₹10,000.00 - ₹15,000.00 per month

Schedule:

Day shift
Ability to commute/relocate:

Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

What is your current CTC?
What is your expected CTC?
What is your Notice period ?
Education:

Bachelor's (Preferred)
Experience:

total work: 1 year (Preferred)
Language:

Hindi (Preferred)
English (Preferred)