Customer Support Executive
- Category: Customer Care
- Location: Ahmedabad, Gujarat
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 21K to 34K
- Published on: 2025/09/20
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Customer Support Executive
Bummer
Ahmedabad, Gujarat
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13 hours agoFull–time
Our Approach at Bummer
Bummer is a Direct to Consumer Comfort Wear brand focused on building quirky, fun Innerwear & Loungewear essentials for India's Millennial Women & Men alike. We are a 2 Year old company based out of Ahmedabad, backed by marquee Investors like BeeNext, Aman Gupta (Boat Electronics) having also been Featured on Season 1 of Shark Tank India.
We are on a sole mission to revolutionize Comfort Clothing for the youth of India by putting a strong focus on Sustainability Communication, Visual Design & Brand Building practices.
When you are building a brand for the youth especially in a space that that requires a brilliant know how of the youth of India today, naturally our entire workforce are millennials like yourself coming from all different walks of life. We don't believe in the classic time driven corporate work culture, as long as you deliver a solid performance with a knack of falling in LOVE with Bummer over time as you work here, nothing else matters.
With competitive pay scales, a fun-young learning oriented work culture, two appraisal in a year, flexible WHF and leave policies - Bummer might just be the ideal place for your to come to work.
If this sounds like something you would enjoy, apply now & you'll hear from us soon!
What will you do?
• Build relationships with your customers
• Proactively respond to queries, assess feedback & provide concrete time bound solutions that satisfy them
• You will actively collect reviews, feedback and implement practices that automate manual responses
• Implement innovative strategies & assess tools that can enable a better support experience
• Build a deep understanding of Bummer's consumer psychology, purchase patterns & trend analysis.
What should you have?
• Good understanding of E-Commerce business & practices
• Excellent written & oral English Language proficiency
• Good leadership skills
Opportunity Details:
• Location - Ahmedabad
• Full time | Work from office
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