Customer Support Executive
- Category: Fresher Jobs
- Location: Navi Mumbai , Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 15K to 33K
- Published on: 2025/09/20
Company Description
Welcome to TCM, we are a team of people who started a company in 2016, our motive is to provide the best customer service to our clients globally. TCM currently own three companies in the United States of America, and in India have their Shared Service Centres based out of Navi Mumbai.
Designation – Trainee / Executive / Sr. Executive - Carrier Onboarding
Job Role:
Familiarize yourself with all services offered by our company
Onboarding new clients through direct contact by cold calling method
Explain the services of the company and its benefits of collaboration
Provide appropriate quotes to the prospective client to finalize the negotiation
Completing the Onboarding documentation and complete the handover process with the Dispatch team
Job Qualification & Requirements:
Education - Graduate in any stream
Work Experience - 0-3 years in a customer contacting role with ability to negotiate terms and conditions
Excellent Communication Skills (Written & Verbal)
Job role requires working in US Shifts (7pm to 5am - Mon-Sat)
Strong Work Ethics
Good Listening Skills
Excellent Interpersonal skills
Strong prioritization skills and works with a sense of urgency, ability to know how to operate with a sense of urgency in a fast-paced and changing environment
Ability to Multitask
Data Management skill
Job Types: Full-time, Fresher
Salary: From ₹25,500.00 per month
Benefits:
Commuter assistanceProvident Fund
Schedule:
Night shiftUS shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Navi Mumbai, Navi Mumbai - 400710, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 1 year (Preferred)
Speak with the employer
++1-XXXXXXXXXX
Related jobs
-
Sales Executive
Ahmedabad, Jaipur, Ludhiana, Jammu, Delhi, Lucknow, Raipur, Ranchi, Patna, Guwahati, Odisha, Vijayawada, Hyderabad, Chennai, Cochin, Bangalore, Goa, Nagpur, Pune and Mumbai - India How to Apply Call us on mention numbers OR Mail Us with the Subject L...
-
International voice process
We are Looking for an International Voice Support Process - Should have good fluency in English and grammar should be on point. - Freshers can apply - Experienced candidate should have exposure in UK shift and voice process. - Customer Support Assist...
-
International Chat process
Location Koregaon Park,pune - Work from office Graduate Need excellent verbal and written English communication Fresher or experience 1 year experience in international bpo email and chat or voice 24 / 7 shift / 6 days working No cab service provided...