Customer Support Executive
- Category: Telecaller Jobs
- Location: Chennai, Tamil Nadu
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 23K to 29K
- Published on: 2025/09/21
RESPONSIBILITIES:
- Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts.
- Manage large inbound calls.
- Provide accurate, valid and complete information by using the right methods/tools.
- Follow communication procedures, guidelines and policies.
- Take an extra mile to engage customers.
DESIRED PROFILE:
- Excellent Communication in Hindi is mandatory.
- Strong phone contact handling skills and active listening.
- Ability to multi-task, prioritize, and manage time effectively.
- Customer orientation and ability to adapt/respond to different types of characters.
- Proven customer support experience is added advantage.
QUALIFICATION AND EXPERIENCE:
- Graduates from any stream
- Fresher or 1 to 5 years in customer care
- English and Hindi Speaking in preferable.
Job Type: Full-time
Pay: Up to ₹264,000.00 per year
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Yearly bonus
Ability to commute/relocate:
Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
What is your notice period?
Experience:
Customer service: 1 year (Preferred)
Language:
Kannada (Required)
Tamil (Required)
Work Location: In person
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