Customer Support Executive
- Category: Telecaller Jobs
- Location: Maharashtra, Mumbai, Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 15K to 30K
- Published on: 2025/09/21
Full job description
Job Title: Customer Support Executive
Location: Vashi, Navi Mumbai
Experience: 2-4 years
Salary: ₹15,000 - ₹18,000 per month
*Role Overview:*
We are seeking a dynamic and customer-focused individual to join our team as a Customer Support Executive. This role primarily involves calling with our architects to introduce new products and getting in touch with prospective clients from a list provided by the sales team. The position also includes data entry and other tasks as assigned by management.
Key Responsibilities:
- Conducting outbound calls to introduce our new products to architects and prospective clients.
- Managing a calling sheet provided by the sales team and ensuring all leads are contacted.
- Handling customer inquiries and providing accurate information about our products and services.
- Performing data entry tasks, including updating customer information and maintaining accurate records.
- Assisting with additional administrative tasks as required by management.
- Ensuring a high level of customer satisfaction through effective communication and problem-solving skills.
- Proficiency in Hindi is a must to effectively communicate with our client base.
Qualifications and Skills:
- 2-4 years of experience in a customer support or telecalling role.
- Strong communication skills in both Hindi and English.
- Excellent interpersonal and customer service skills.
- Proficiency in using MS Office and other data entry software.
- Ability to handle multiple tasks and work efficiently in a fast-paced environment.
- High level of attention to detail and accuracy.
- Strong organizational and time management skills.
Working Days: Monday to Saturday
Working Hours: 10:00 AM to 6:00 PM
Job Type: Full-time
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shift
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
Expected Start Date: 01/08/2024
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