Customer Support Executive
- Category: Telecaller Jobs
- Location: Maharashtra, Mumbai, Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 25K to 31K
- Published on: 2025/09/21
Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script.
Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc.
Analyzing and reporting customer data to devise new strategies or update the existing ones
Communicating with them through various omnichannel channels, including email, social media, phone or SMS
Making appointments that fit into the schedule of the client and the customer.
Informing the customers about updates, deals, offers, promotions, policies, and keep sales funnel in motion.
Assisting them if they are facing a problem and troubleshooting it.
Ensuring the customer has a positive experience with the company.
Fostering a healthy relationship between the client and the customer.
Overseeing timely delivery and payment of sales orders.
Handling all Voice and Non-Voice Processes in BPOs & Call centers.
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Schedule:
Day shift
Work Location: In person
Speak with the employer
++1 +0823+2800
Related jobs
-
Regional Telecaller | Tamil |amp| Kannada
Language to be known:- Tamil & Kannada § Excel knowledge is very important. § Outbound/Inbound calls as per the requirement § Weekly PTP (Promise to Pay) generation requirement. § Weekly creation of OTS (One-time Settlement) is mandatory. § Calli...
-
International Voice Process
Process Colossus AUS CC [80% Calls and 20% Emails] Blended Profile Shift Timing - Australian shift 12.30am to 10.30am , 3.30am to 12.30pm Working Days- 5 Week Offs- Sat/Sun Fixed Off HSC/Graduate with minimum 6 months International Voice Expereince E...
-
Tele Caller Executive
Responsibilities: Lead Generation: Initiate outbound calls to prospective clients to generate leads and identify potential real estate opportunities. Client Engagement: Communicate effectively with clients, understanding their real estate needs, and ...