Customer Support Executive
- Category: Education Jobs
- Location: Udaipur, Rajasthan
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 25K to 26K
- Published on: 2025/09/21
Completing end to end Targets.
Outbound call process (min. 100 - 150 calls in a day).
Fetching out References.
Completing 2 hours connected call duration by the day end.
Responsible for the student Help / issues over calls.
Grievance handling / query handling based on the academics and curriculum.
Fetching out References and taking feedback from the students.
Handling escalations & cancellation of students, working towards retention.
Provide accurate, valid and complete information by using the right methods / tools. Handle student complaints, provide appropriate solutions and alternatives within the time limits;
follow up to ensure resolution.
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