Customer Support Executive |Bpo|
- Category: Customer Care Executive
- Location: Navi Mumbai, Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 20K to 24K
- Published on: 2025/09/21
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.
Job Type: Full-time
Salary: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Flexible schedule
Health insurance
Life insurance
Provident Fund
Work from home
Schedule:
Day shift
Flexible shift
Morning shift
Rotational shift
Ability to commute/relocate:
Navi Mumbai, Thane - 400701, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Language:
English (Preferred)
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