Customer Support Executive |CSE| | Freshers

beGalileo is seeking enthusiastic and dedicated Customer Support Executives to join our dynamic team in Bangalore. Freshers are welcome to apply! The ideal candidate will possess excellent communication skills, strong interpersonal qualities, and the ability to resolve issues promptly and effectively. This role involves interacting with parents from various countries through phone calls, messages, or emails to provide both technical and non-technical assistance. The position requires coordination with the team to ensure smooth resolution of all queries and concerns.

Key Responsibilities:

Interact with parents from different countries via phone calls, messages, or emails.
Provide exceptional customer support by resolving issues and addressing concerns with immediate effect.
Offer both technical and non-technical assistance to parents.
Coordinate with the team to ensure all queries and concerns are resolved efficiently.
Maintain a professional and empathetic approach in all interactions.
Qualifications:

Excellent communication skills in English.
Strong interpersonal skills with the ability to handle diverse interactions.
Ability to resolve issues promptly and effectively.
Freshers from Bangalore are welcome to apply.
Candidates must be comfortable with the offered salary of 18k.
Work Schedule:

Rotational shifts:
Night shift: Work from home (WFH)
Day shift: Work from office (WFO)
Salary: INR 18,000 per month

Note: Only candidates who are comfortable with the specified salary should apply.

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

Cell phone reimbursement
Commuter assistance
Health insurance
Paid sick time
Provident Fund
Work from home
Schedule:

Day shift
Night shift
Rotational shift
Supplemental pay types:

Performance bonus
Ability to commute/relocate:

Arakere, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

What is your current location?
What is your notice period?
Shift availability:

Night Shift (Preferred)
Day Shift (Preferred)
Work Location: In person

Speak with the employer
++1-XXXXXXXXXX