Customer Support Manager|PVBU
- Category: Customer Care Executive
- Location: Jaipur, Rajasthan
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 16K to 19K
- Published on: 2025/09/21
Position Summary with Job Responsibilities
The Customer Care Manager Position exists for securing & improving Tata Motors Service Business & Customer Satisfaction in the assigned Territory. This would be done through Channel Management by ensuring Workshop Profitability & Satisfaction and also Customer Delight -Both Customer Satisfaction & Dis-satisfaction Management by ensuring Aligned Network with Service Business Growth through Dealer Service in Inflow , Spare Parts Consumption , Process , Productivity & Service Marketing
Education
B Tech in Automobile or Mechanical
Work Experience
Minimum 3 years of experience in Automobile industry
Tata Motors Leadership Competencies
Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel
Leading Change - Recognizing the need for change, initiating and adapting to change
Driving Execution - Translating strategy into action and execution
Leading by Example - Encouraging and following ethical standards
Motivating Self and Others - Inspiring teams and individuals
Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations
Functional Competencies
Tags
Related jobs
-
Customer Service Representative
Job brief We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions a...
-
Senior Customer Support Executive
DESCRIPTION: Senior Customer Support Executive Good Communication ( Verbal & Written) Location: Gurgaon/Mohali/Kolkata/Jaipur/Mumbai/Bangalore Under-graduate + 6 months exp / Graduate + fresher Working days 5 day in a week Minimum of 6 months exp...
-
Customer Care Officer
Responding to customer queries in a timely and accurate way, via phone, email or chat Identifying customer needs and helping customers use specific features Analyzing and reporting product malfunctions Skills: Customer Care Experience: 0.00-5.00 Year...