Customer Support Representative | Remote (Worldwide)

IOWeb3 Technologies


Hardware Design Developer - Verilog
IOWeb3 Technologies • Pune, Maharashtra • via LinkedIn
16 hours ago
Contractor
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Job description
Hardware Design Developer - Verilog

80k to 1.3L (Depends on experience)

Total Years Of exp- 3+ years Mandatory

Opportunity- Full Time Contract, 8 hours

Notice Period:Immediate

Mandatory Skills:

Min of 2 years of relevant experience.

Hardware Design and/or Hardware Verification

Experience with one or more on the list below

ASIC

VLSI

FPGA

SOC

Experience with one more on the list below

SystemVerilog development

Verilog development

Testbench development and/or verification.

We're searching for an exceptional hardware design Developer to play a pivotal role in using the hardware design platform to generate the training data to enhance enterprise LLMs' capabilities. This unique position offers the chance to directly contribute to the sophistication of enterprise LLMs, ensuring they operate with unparalleled efficiency and intelligence.

Your Mission:

Develop, configure, and customize the hardware design platform, utilizing it to generate vital training data for enterprise LLMs.

Liaise with research teams to translate requirements into actionable data insights, directly impacting our LLMs' performance.

Uphold the highest standards in coding, debugging, and documentation, ensuring the hardware design solutions are optimized for LLM training and benchmarking.

Collaborate across teams to identify and prioritize needs, contributing to the LLMs' ability to understand and automate complex processes.

Job Requirements:

BS or MS degree in Electrical, Engineering, or related field.

3-5 years of proven experience in hardware design development.

Expertise in HDLs such as Verilog, SystemVerilog, VHDL, and SystemC.

Expertise in scripting, front-end and verification workflows, and integrations within the hardware design environment.

Exceptional problem-solving, communication, and collaborative skills.

Familiarity with Synopsys/Cadence or open source toolchains

Plus, if You Have

Expertise in UVM environments

Expertise in Formal Verification

Expertise in Lint process and refinement

Experience with Computer Architecture and Assembly Coding and Debugging

Experience with Assertion Coding and SVA

Familiarity with ML and AI systems

Key Experiences:

IP Development - Verification and Front End.

Development - EDA Tools ( VLSI Industry) Verilog + System Verilog

Look for Project Description Including:

Type of Modules - Described in projects that he implemented and integrated.

Engaged in IP, USP,HDM.

Can solve problems and not just connect in the system.

Able to describe and develop test plan

Verification workflow - implementation , Checker System, Test Strategy,

Should be able to provide indication, optimization, Verification to Front End Teams.

They should know what is IP and should be able to solve IP problems.

Look for profiles describing projects integrated in systems, engaging IPs,development of IP

Pre-screening - mandatory questions:

What is your experience with HDLs and scripts? Which ones are you familiar with, and for which applications?

Have you made design improvements (area, timing, performance, capability) in an existent IP (e.g., adders, DSPs, processor, etc.)? If so, tell me why and how you had to improve it.

Have you worked on improving a project's verification lead time? What was your approach and what were the results?

How does the compressed instruction set (RV32C) enhance the performance and efficiency of RISC-V systems?

Have you utilized any open-source LLM (Large Language Models) for convenience in your daily workflows? If so, which ones?

On this job, you won't be working building a project but training an LLM.
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Fresher Jobs Hub


Customer Support Representative | Remote (Worldwide)
Fresher Jobs Hub • Kenya • via MNC JOBS INFO
10 hours ago
$20–$30 an hour
Full–time and Part-time
Apply on MNC JOBS INFO
Job description
Fresher Jobs Hub is seeking a dedicated and customer-focused Customer Support Representative to join our dynamic team. This is a fully remote role, open to candidates worldwide. You will be the primary point of contact for our customers, assisting them with their inquiries, resolving issues, and ensuring an exceptional customer experience. This position is ideal for individuals who are excellent communicators, empathetic problem solvers, and enjoy working in a fast-paced environment.

Key Responsibilities:
• * Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
• * Provide accurate information regarding products, services, and company policies.
• * Troubleshoot and resolve customer issues by understanding their concerns and offering effective solutions.
• * Maintain customer satisfaction by delivering high-quality service and ensuring all inquiries are resolved efficiently.
• * Update customer records in the system and document all interactions.
• * Escalate complex issues to the relevant department when necessary.
• * Collaborate with team members to improve overall service delivery and suggest process improvements.
• * Stay up-to-date with product knowledge and company updates to assist customers accurately.
• Required Skills and Qualifications:
• * Excellent verbal and written communication skills in English.
• * Strong interpersonal skills with the ability to build rapport with customers.
• * Ability to work independently in a remote setting while maintaining a high level of productivity.
• * Proficiency in using customer support software and tools such as CRM systems, Zendesk, or similar platforms.
• * Strong problem-solving skills and attention to detail.
• * Ability to handle multiple tasks simultaneously and manage time efficiently.
• * Patience and empathy when dealing with customer concerns.
• * High school diploma or equivalent (Bachelor degree preferred).
• Experience:
• * Previous experience in customer support, customer service, or a related role (1-3 years preferred).
• * Experience working in a remote environment is a plus but not required.
• * Familiarity with customer support software is advantageous.
• Working Hours:
• * Flexible working hours to accommodate global time zones.
• * Full-time or part-time options available, depending on your availability.
• * Rotational shifts may be required, including weekends and public holidays.
• Knowledge, Skills, and Abilities:
• * In-depth understanding of customer service principles and best practices.
• * Strong organizational and multitasking abilities.
• * Ability to remain calm under pressure and handle difficult customers with professionalism.
• * Proficient in using communication tools such as email, live chat, and phone systems.
• * Quick learner who can adapt to new systems and processes.
• Benefits:
• * Fully remote position with the flexibility to work from anywhere in the world.
• * Competitive salary with performance-based incentives.
• * Opportunities for professional development and career growth.
• * Supportive and collaborative work environment.
• * Access to ongoing training and resources to enhance your skills.
• * Paid time off, including vacation days and public holidays.
• Why Join:
At Fresher Jobs Hub, we believe in nurturing talent and providing opportunities for growth. Join our global team and enjoy the flexibility of remote work while making a positive impact on customer experiences. You will have the chance to work in a supportive environment where your contributions are valued, and you will be part of a company that invests in your success.

How to Apply:
If you are passionate about providing excellent customer service and want to be part of a global, remote team, we would love to hear from you. To apply, please submit your resume and a cover letter detailing your experience and why you would be a great fit for this role to us. We review applications on a rolling basis and will reach out to shortlisted candidates for further steps.