Customer Support Representative|Night Shift|
- Category: Customer Care Executive
- Location: Ahmedabad, Gujarat
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 24K to 25K
- Published on: 2025/09/20
We are looking for Customer Service Representative having 0-2 years of exp to manage calls, customer service inquirers, etc,
Main Activities:
• Open and maintain customer records by updating account information in the backend
• Maintain close contact with sales representatives to obtain information regarding product performance, service requirements and customer requests
• Resolve product or service problems by clarifying the customer's complaint / issues
• Prepares product or service reports by collecting and analysing customer information
• Contribute to team effort by accomplishing related results as required
• Manages the office and administration duties as per the Company policy
What are we looking for :
• Having Experience in international semi- voice calling process.
• Excellent verbal communication skills in English is a must
• Knowledge / understanding of online user behaviour
• Excellent telephone etiquette and ability to demonstrate professional grammar and diction is a must
• Proficient in using MS Office Software mainly Word, Excel, Outlook & PowerPoint with excellent documentation and presentation skills
• Possess an ability to establish a report with customers, identify their concerns and needs and provide effective solutions in a timely manner
·Shift timing will be of + hours between 6 PM to 6 AM
Offers:
• Excellent compensation — well above the market average
• Extensive opportunities for growth and professional development thanks to our mentoring system
• Alternate Saturdays working according to roster
Related jobs
-
Customer Care Executive Day Shift | Karur Vysya Bank Gandhinagar
Karur Vysya Bank has Announced a Job -Notification for Customer Care Executive Day Shift 5 Vacancies 2024 will be released to fill various in the official website. A huge number pf candidates who are looking and waiting for a Karur Vysya Bank Custome...
-
Customer Care Executive
Hello Professionals, We are urgently hiring for "Donor Care Executive" for one of the well known company. Experience:- 2-3 Year Qualification:- Graduate Job Description: • Support and liaison with all external agencies for day-to-day donor data manag...
-
Customer Care Executive Job in Ahmedabad Ahmedabad
Responsibilities of candidates include: • Answer inbound/outbound calls professionally and provide information about products and services, and obtain details of complaints • Keep records of customer interactions and transactions, details of enquirie...