Customer Support Specialist Tasman District Council|Richmond| South Island
- Category: Work from home Jobs
- Location: Riponui, Northland
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 18K to 35K
- Published on: 2025/09/21
Customer Support Specialist
Tasman District Council–Richmond, South Island
$64,000 - $70,000 a year
Full time
About 14 hours ago, from seek.co.nz
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Permanent, full time role
Richmond, Tasman
Combine your IT expertise and customer service skills
Work in a supportive and collaborative team culture
Opportunities for professional development and growth
Base salary + benefits + health insurance + day off on your birthday
About the role:
In this role you will get to work in all area of the organisation, so a friendly and positive attitude to help build and maintain great working relationships is a must, prior customer service experience is essential.
Some key tasks:
To provide a high level of customer engagement and support for system, service and technology changes within the organisation
To undertake ITIL incident and problem management response and resolution
Ensure technology services operate effectively and staff are supported
Deputise for the Team Lead - Service Delivery role when required
About you:
You will have an ITIL certification, a Level 4 or above qualification in an IT based subject and at least 2 years' experience within an IT service delivery team.
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