Database Administrator

Who We Are

Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, drive proactive service, improve collections, and develop loyalty.

At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences.

As a DBA in Acqueon you will….
• 5-8 years of experience with SQL Server Administration experience required
• 5-8 years of experience with backups, restores and recovery models
• 5-8 years of experience of High Availability (HA) and Disaster Recovery (DR) options for SQL Server
• 5-8 years of experience with Windows server, including Active Directory
• Knowledge/Experience of AWS RDS is an advantage
• Should have strong troubleshooting skills
• Should have knowledge on capacity plannings
• Knowledge/Experience in AWS CloudWatch to setup/monitor alerts for AWS RDS

Responsibilities
• Responsible for all operational aspects of the database administration including meeting standards/best practices, technical integration, and addressing incidents on a daily basis
• Assist in migration/upgrade of databases to AWS projects.
• Responsibility also includes handling Amazon RDS for SQL server database
• Work cooperatively with other engineering resources to maintain and revise technical documentation.
• Should be able to manage and perform standard maintenance, monitoring, and tuning of numerous SQL production database instances. Has worked and knowledge in 2016 and 2024
• Install and configure SQL 2016 and 2024
• Tune and troubleshoot SQL 2016, 2024 database issues
• Set up backup and recovery policies and jobs.
• Use appropriate tuning methodology to resolve database performance issues.
• Support 2012/2014/2016/2024 installations and upgrades.
• Flexible, adaptable and able to manage multiple tasks in a dynamic environment.
• Communicate complex technical concepts clearly to peers and management.
• Work closely with various Infrastructure and Support teams across global.
• Present DDL/DML changes successfully to high concurrency databases while preserving uptime and efficiency.
• Knowledge on windows server environment.
• Strong knowledge of database performance tuning and troubleshooting.
• In-depth knowledge of database internals and data structures.
• Excellent verbal and written communication skills.
• BE or B Tech or MCA or equivalent 4 year degree or PG in computers
• Should be flexible to work in 24x7 Rotational shift

This is an excellent opportunity for those seeking to continue to build upon their existing skills. The right individual will be self-motivated and a creative problem solver. You should possess the ability to seek out the correct information efficiently through individual efforts and with the team. By joining the Acqueon team, you can enjoy the benefits of working for one of the industry’s fastest growing and highly respected technology companies. If you, or someone you know, would be a great fit for us we would love to hear from you today! Use the form to apply today or submit your resume