DBS|Application Support|Treasury and Custody Applications

Client DBS Bank

Payroll Chenoa

Client Manager Amol Bhate

Job Title: Technical support Treasury & Custody Applications.

Location: Nariman Point

Qualification: Any Graduate

Work Experience: 3-5 years

Mode of Work: 5 days' work from office

Budget: we will discuss for suitable resumes

Responsibilities:

Provide technical support for Treasury and Custody banking applications.

Application technical support experience to Treasury, Custody applications, should be aware of applications CCIL Reuters, Bloomberg, NSDL, ICAP, NSE, BSE

Applications are Trading application and critical to bank. Resource should be ready to work round the clock in various shifts including Saturday, Sunday and Holidays from Express Tower(Nariman Point) Location.

Perform end to end technical support of various banking applications.

Handle & manage ITIL process like Change, Incident, Problem management etc.

Managing new requirement /changes to applications, perform technical analysis of changes/enhancements, perform UAT/SIT, Production deployment etc.

Identify issues, with help of users, application vendors wherever required for any defect/errors and act as the first point of support of all issues being encountered during UAT and Production.

Tracking, find out root cause and work on permanent closure of issues.

Prepare knowledge base articles for incidents.

Track, plan and support implementation of Infra Upgrades and Security vulnerabilities/patches for Windows, Linux, AIX, Database etc.

Support applications on SIT/UAT environment. test patches (ensure adequacy, sufficiency and accuracy of the patch) prior to production deployment .

Monitor ETL, Jobs, Health-checkup runs on daily basis and resolution in event of any failures.

Manage regular housekeeping activities for applications and ensure high uptime of applications.

Co-ordinate with application echo partners/vendors/regulator & bank's internal units in issue resolution in the production and UAT environment .

Publish regular MIS updates to all stakeholders as an when required.

Provide technical support to project team as an when required for various projects.

Closure of incident and change tickets on time.

Skills-

Experience Level 3 - 5 years of experience on banking technical application support. Application technical support experience to Treasury, Custody applications, Should be aware of applications CCIL, EKUBER, Reuters, Bloomberg, NSDL, ICAP, NSE, BSE)

Good knowledge of ITIL - Incident, Change and Problem management

Technical skill- Oracle/SQL/MariaDB database, AIX/Unix , MQ, Windows servers, Web server.

Good communication skills and ability to clearly communicate with stakeholders in India and the Region

Ability to analyse new requirements and issues in applications and manage the implementation of enhancements and fixes from analysis to implementation and provide postproduction support.