Debt Management|Collection Officer|Cards Recoveries

Department
Debt Management-Recovery
Job posted on
Jul 24, 2026
Employee Type
Permanent-Sales Vertical
Experience range (Years)
0 - 2 years

Group Company: HDFC Bank Limited

Designation: Debt Management-Collection Officer-Cards Recoveries (160_1702_100107)


Office Location: Kanjurmarg Mumbai (Branch)

Position description:

Training Officer - Assets


Primary Responsibilities:

Collation of data for Trainers as per requirements for, IIBF training, Certification, and trained status, LMS, CSAT, Click to Call, Code of Conduct refreshers, attendance, recordings and Feedback
Infographic reports, Attrition calling and collation, Complaint tracker, Certificates audit,
Accurate and timely submission of MIS / data as per activities above Extraction of reports from applications of IDMS, CSAT, LMS and any other applications / systems
Accurate extraction and tabulation of the data extracted as per defined process.
Storage of the reports as per defined process (Hard & soft form as applicable)
Maintenance of all records in soft copy as well as hard copy formats as defined by the Bank
Maintain accuracy & timeline in submission of information in content.
Additional Responsibilities:

Data Collation and MIS
Educational qualifications preferred

Category: Bachelor's Degree
Academic score: Pass
Institution tier: Any
Required work experience

Industry: Banking/NBFC Preferred
Role: Collections-Sales-Training
Years of experience: 0 to 2
Key Performance Indicators:

Data and MIS Management


Required Competencies:

Result-Oriented


Required Knowledge:

Excel and MS office


Required Skills:

Analytical skills


Required abilities

Physical: NA
Other details

Contract Types: Permanent
Union Affiliation: No