Dental Customer Service|Front Desk Administrator
- Category: Receptionist & Front office Jobs
- Location: Charlotte, North Carolina
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 25K to 33K
- Published on: 2025/09/21
Job highlights
Identified by Google from the original job post
Qualifications
Dental/Orthodontic office experience
Experience with Ortho2 software
Experience creating and maintaining a clinical schedule
Computer functions (Microsoft Office or similar)
Ability to operate office machinery to fax, photocopy, scan, and handle multi-line phone system
Possesses high school diploma
We are seeking experienced Front Desk/Administrative employees who are dependable, organized, and professional
Visible body tattoos
Facial piercings
Abnormally colored hair (ex. blue, pink, purple, etc.)
Benefits
Compensation is based upon experience; and, a competitive benefits package is included with offer of employment
Responsibilities
Provides excellent customer service
Has a positive attitude and willingness to help others
Collecting payment
Verifying patient insurance and financial information
Answering high-volume phones
Patient communication as related to appointments, insurance, treatment plans, questions, finances & HIPAA privacy act
Takes a proactive approach to problem-solving
Job description
Dental Customer Service/Front Desk Administrator - Prettyman Orthodontics Southpark
We are seeking a Dental Customer Service/Front Desk Administrator who has experience in the following areas:
• Dental/Orthodontic office experience
• Provides excellent customer service
• Has a positive attitude and willingness to help others
• Greeting patients
• Collecting payment
• Verifying patient insurance and financial information
• Answering high-volume phones
• Experience with Ortho2 software
• Experience creating and maintaining a clinical schedule
• Computer functions (Microsoft Office or similar)
• Ability to operate office machinery to fax, photocopy, scan, and handle multi-line phone system
• Patient communication as related to appointments, insurance, treatment plans, questions, finances & HIPAA privacy act
• Takes a proactive approach to problem-solving
• Leads by example
• Possesses high school diploma
We are seeking experienced Front Desk/Administrative employees who are dependable, organized, and professional. We desire employees who efficiently and effectively solve problems and facilitate teamwork through example. We strive to create a working environment that is healthy and productive for all.
This position is full-time Monday-Thursday with select Fridays. Compensation is based upon experience; and, a competitive benefits package is included with offer of employment.
• While we appreciate everyone's individuality, the following does not adhere to our company policy:
Visible body tattoos
Facial piercings
Abnormally colored hair (ex. blue, pink, purple, etc.)
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