Dental Front Office|Patient Coordinator

Permanent Front Office/ Patient Coordinator Position at Newnham Dental & Cosmetics (3-5 days a week negotiable)

Are you an experienced dental assistant, receptionist working in the dental field, and looking to advance to the next stage of your career? Or perhaps, are you already an experienced patient coordinator looking to find a positive and new dental workplace? Newnham Dental & Cosmetics is seeking a dedicated, organized and passionate individual to join our front-line team as a Patient Coordinator with key administrative responsibilities.

We’re seeking a proactive team member who cares about enhancing patient experiences, providing excellent patient centred-care, and helping patients achieve their dental health goals. This position is ideal for any experienced individuals in the dental field who wants to take on more responsibilites and play a crucial role in the smooth operation of our practice. Previous experience in a dental setting is required.

Core Responsibilities:

Manage patient bookings: Confirm appointments, reschedule, and address cancellations to ensure smooth operations.
Handle patient inquiries: Provide accurate information, assist with bookings, and ensure coordination with the clinical team.
Serve as a liaison: Facilitate clear communication between patients and dentists, ensuring that treatment plans and financial details are understood.
Coordinate treatment plans: Schedule and organize procedures effectively, ensuring patients are fully informed.
Provide detailed treatment explanations: Discuss proposed treatments, procedures, and financial options with patients.
Follow-up post-treatment: Ensure patient satisfaction, adherence to future appointments, and assist with ongoing treatment inquiries.
Build patient rapport: Check in with patients, address treatment or booking inquiries, and follow up on recommended treatments.
Encourage patient retention: Maintain regular communication with patients to ensure long-term relationships and trust.
Why Newnham Dental & Cosmetics?

Be part of the clinical team that values: great working culture, good work ethics, close bond with work colleagues, collective success;
Play a key role in enhancing patient experiences and helping patients achieve their dental health goals;
Opportunity for growth within the practice;
Great work conditions, flexible working arrangements;
Be a part of the clinic that is invested in your overall work experiences, your physical and mental health, and committed to provide continuous learning and professional development.
Start Your Next Career Chapter:

If you are a patient-focused individual with excellent communication and coordination skills, we’d love to hear from you!


To apply, send your resume and cover letter directly via seek.

Please specify your preferred work schedule (number of days and hours per week).