Dental Receptionist

We are seeking an experienced, dedicated and organized Dental Receptionist to join our team as our long term staff member is retiring. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks. This role requires a friendly demeanor, strong communication skills, and the ability to handle multiple tasks efficiently in a fast-paced environment.

Responsibilities

Greet patients warmly and manage check-in/check-out processes.
Schedule appointments and manage the appointment calendar using GOLD software.
Answer phone calls and respond to inquiries regarding services, appointments, and patient information.
Process patient payments and handle insurance claims efficiently.
Assist with administrative tasks such as filing, data entry, and maintaining office supplies
Manage Treatment plans and Recall bookings efficiently.
Collaborate with dental staff to ensure smooth operations within the office.

Skills

MUST have previous experience in the dental industry.
GOLD software a definite asset.
Familiarity with dental terminology.
Previous experience as a dental receptionist or in a dental office setting preferred.
Strong communication skills with the ability to interact effectively with patients and staff.
Proficient in operating phone systems and front desk duties.
Excellent organizational skills with attention to detail in administrative tasks.
Ability to multitask and prioritize responsibilities in a busy environment.

Join our team and contribute to providing excellent dental care while ensuring a positive experience for our patients!

Job Type: Full-time

Pay: $25.00-$32.00 per hour

Expected hours: 38 per week

Additional pay:

Bonus pay
Overtime pay

Benefits:

Dental care
Extended health care

Flexible language requirement:

French not required

Schedule:

Evening shift
Monday to Friday
Weekends as needed

Experience:

Dental office: 1 year (preferred)

Work Location: In person