Dentist | Customer Support
- Category: Customer Care Executive
- Location: Andheri-East, Mumbai , Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 17K to 27K
- Published on: 2025/09/21
Handle dental specific queries pertaining to our services. Overall Problem solving for patients and coordination as necessary.
To attend calls within 2 hrs and provide first contact resolution for the query
VC to be done for the case Explaining the pt to use app for monitoring the case
Co- ordinating with other teams for closing the ticket, for example, once the case is resolved raise an internal ticket for different team to close the case
Handling escalation calls
Tabulate and record responses from all customers on excels. Generate relevant reports from the same
Requirement
0-3 years of experience in Dentistry.
Excellent communication skills, both written and verbal
Strong problem solving and analytical skills
Self-driven, comfortable with a fast-paced, always-on, highly ambiguous Environment
The capacity to grasp quickly and self-learn
Job Types: Full-time, Regular / Permanent
Salary: ₹15,000.00 - ₹30,000.00 per month
Benefits:
Health insurance
Paid sick time
Schedule:
Flexible shift
Weekend availability
Supplemental pay types:
Performance bonus
Education:
Bachelor's (Required)
Experience:
total work: 1 year (Preferred)
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