Design Consultant

We are seeking a dynamic and experienced individual to fill the role of Showroom In-charge for a reputed Hair and Makeup brand. The ideal candidate will be responsible for overseeing the day-to-day operations of the store, managing inventory, ensuring exceptional customer service, and maximizing sales opportunities. If you have a passion for retail, strong leadership skills, and a knack for driving results, we want to hear from you!

Key Responsibilities:

Inventory Management:
• Maintain accurate records of inventory levels.
• Monitor stock levels and reorder merchandise as needed.
• Coordinate with suppliers to ensure timely delivery of products.
• Conduct regular stock checks and implement strategies to minimize shrinkage.

Customer Sales and Service:
• Provide outstanding customer service to enhance the shopping experience.
• Assist clients in finding products that meet their needs.
• Conduct product trials and demonstrations to showcase features and benefits.
• Offer personalized recommendations and assistance to maximize customer satisfaction.
• Resolve any customer complaints or issues promptly and professionally.

Product Trials and Demonstrations:
• Conduct product trials to allow customers to experience the benefits firsthand.
• Educate customers on product features, usage, and benefits.
• Demonstrate proper application techniques for skincare, cosmetics, or other applicable products.
• Stay informed about new product launches and updates to provide accurate information to customers.

Store Operations:
• Ensure the store is properly opened and closed according to established procedures.
• Oversee cash management procedures, including opening and closing registers, handling deposits, and reconciling daily sales.
• Maintain cleanliness and organization throughout the store.
• Enforce company policies and procedures to ensure compliance with regulations and standards.
• Manage staffing schedules and allocate resources effectively to meet customer demand.
• Train and mentor staff to deliver exceptional service and achieve sales targets.
• Conduct regular performance evaluations and provide feedback for continuous improvement.

Qualifications:
• Previous experience in retail management or related field preferred.
• Strong leadership and interpersonal skills.
• Excellent communication and customer service abilities.
• Detail-oriented with a focus on accuracy in inventory management.
• Ability to work effectively in a fast-paced environment and adapt to changing priorities.
• Proficiency in Microsoft Office and retail management software.
• Flexible schedule, including evenings, weekends, and holidays as needed.