Deskside Support

S
Sona Visual


Marketing CRM & Automation Specialist
Sona Visual • Canada • via Indeed
21 hours ago
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Job description
We are looking for a Marketing CRM & Automation Specialist to explore and implement solutions and technology offerings that align with our company growth goals and Digital Adoption Plan. This role involves the migration, setup, and rollout of marketing platforms.

Key Responsibilities:
• Explore and recommend CRM and automation solutions.
• Align platform solutions with company growth goals and Di...
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TEEMA


Deskside Support
TEEMA • Canada • via LinkedIn
1 day ago
CA$60–CA$125 an hour
Contractor
No Degree Mentioned
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Job description
Seeking : Sr. Deskside, this is a 3-month contract

Location & Address: Northern Ontario

Hours (Schedule): two weeks on-site / 2 weeks off-site, (Onsite/Remote)

Duration: 3 Months

Job Description: Field Services specialists to provide general IT support with a blend of infrastructure skills – general data center server and network skills, e.g., structured cabling, racking, and stacking, wi-fi support including access point troubleshooting. They will have Senior SMEs who can support them remotely.

Purpose of the role:

The core purpose and primary function is to support the Finning/CAT mining systems technologies.
• Ensure safe, reliable, and effective operation & maintenance of mine technology solutions including:
• Cat® MineStarTM Fleet (monitoring and management system)
• MineStarTM Health (VIMS)
• Terrain (HP-GPS for drilling, grading, and loading operations)
• Cat® Driver Safety System
• Cat MineSenseTM
• TyreSense (Tire pressure and temperature monitoring)
• Fuel delivery system and fuel management system
• Troubleshoot, repair, and replace as necessary mining technology solutions devices on heavy mining equipment and other mobile equipment.
• Optimize and maintain the open pit wireless mesh and associated network, including the node power sources (AC/DC, solar, and supporting fuels).
• Undertake execution of on-the-ground tasks as assigned.
• Take ownership and responsibility for uptime and proper functioning of mining systems and technologies. Conduct day-to-day maintenance, troubleshooting, and continuous improvement of mining and operational technologies across the site.
• Audit existing practices and work with OT senior staff to develop audit systems for infrastructure and preventative maintenance programs.
• Provide frontline support to the Mining Systems Technologist, Electrical Engineers, Energy Managers, and maintenance, production, & engineering teams.
• Work between departments and external vendors to allocate resources and personnel as necessary to minimize downtimes and troubleshoot problems.
• Manage the Dispatch computer terminals and monitor configurations.
• Maintain installation and work practice standards for all technologies.

Other responsibilities may include:
• Support all other sections of this Department and others when available and when required.
• Support Information and Knowledge Sharing on appropriate mining and milling KPIs.
• Analyse and interpret data from mining systems to identify opportunities for improvement

Technical Accountabilities:
• Execute routine preventative maintenance, checks, audits and calibrations to maintain the integrity of both hardware & software components of fleet technology, wireless, data acquisition, and geotechnical systems.
• Maintain site master versions for configuration files and settings and make these available to supporting personnel.
• Conduct performance evaluations to identify operational limitations and initiate steps to enhance system performance.
• Ensure compliance with change management procedures with registers kept up to date and audited regularly.
• Utilise domain knowledge to assist in Root Cause Analysis, process improvement, and post-incident investigations.

General Accountabilities:
• Ensure all required hardware is stocked and managed to achieve optimal uptime of the mining systems.
• Be involved in root cause investigations
• Provide technical guidance on the integration of new systems with existing site infrastructure.
• Identify & execute minor improvement projects