DevOps Manager

Key Roles and Responsibilities:
• Manage operations for the DevOps Team and coordinate the efforts of product design and development with the more business-oriented operations and production to achieve successful new product launches
• Work closely with a variety of internal stakeholders to ensure the execution of the DevOps strategy.
• Design, develop and implement operational capabilities by overseeing the design, development, and implementation of processes, capabilities, tools, and processes.
• Oversee the product/portfolio lifecycle and ensure the development and operation of an agile software development process all the way through to production.
• Ensure the collaborative development and continuous integration and the early discovery and exposure of integration risks, reduced costs, and shortened testing cycles.
• Test and deploy processes to ensure the creation of processes that are iterative, frequent, repeatable, and reliable.
• Manage the development of a delivery pipeline that allows for continuous automated deployment and testing ensuring the release of new enhancements and bug fixes, enabling the practice of continuous delivery.
• Monitor and validate the operational quality and ensure early monitoring of the functional and non-functional characteristics by enabling automated testing.
• Manage the outcomes of the tickets opened to ensure the uptime and quality of the production system are always maintained.
• Provides metrics that allow the organization to be more agile and responsive and to take appropriate action to improve and enhance the customer experience.
• Manages individuals and groups

Allocates responsibilities and/or packages of work, including supervisory responsibilities.
• Plans and leads the identification and assessment of new and emerging technologies and the evaluation of the potential impacts, threats, and opportunities.
• Selects, adopts, and adapts appropriate software design methods, tools, and techniques, selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.
• Coordinates and manages the planning of the system and/or acceptance tests, including software security testing, within a development or integration project or program.
• Drafts and maintains procedures and documentation for support and manages enhancements.
• Ensures that all requests for support are dealt with according to set standards and procedures.

Knowledge, Skills, and Attributes:
• Strong people management capability
• Deep technical understanding of development and systems/platform engineering
• Customer centricity
• Strong collaboration capabilities
• Highly focused on outcomes
• Highly organized and planned individual
• Self-starter and self-managed
• Strategic ability to define technical direction in the portfolio of products including technical strategies and plans and execution plans
• Strong stakeholder and relationship management
• Excellent communication skills

Academic Qualifications and Certifications:
• Typically requires extensive related experience with a Bachelor’s or equivalent degree; or extensive experience
• Relevant certifications
• Relevant DevOps certifications will be beneficial
• Agile related certifications preferable

Required Experience:
• Demonstrated team management experience
• Demonstrated experience deploying software solutions to clients in an outsourced or similar IT environment
• Demonstrated experience working in a multi-team environment across multiple geographies

What will make you a good fit for the role