Job Description
The Role
The Digital Event Manager is responsible for planning, producing, and executing high-quality virtual events, ranging from simple webinars to complex, multi-day digital experiences. This role requires a tech-savvy event professional with a deep understanding of digital platforms, virtual audience engagement, and the end-to-end lifecycle of digital events.
As a strategic partner to internal stakeholders and external clients, the Digital Event Manager ensures flawless execution of virtual events through strong technical knowledge, planning, communication, and post-event analytics
Key Responsibilities:
Pre-Event Planning & Strategy
Collaborate with internal teams and stakeholders to define event goals, target audience, content strategy, and platform requirements.
Select and manage virtual event platforms including but not limited to Zoom, Webex, Cvent, ON24, Hopin, and Teams.
Build and manage registration pages, email communications, and event websites using tools like Cvent or similar CMS platforms.
Develop and execute technical rehearsals and dry runs with presenters, moderators, and production teams to ensure seamless execution.
Provide consultation on optimal format, run of show, and user experience for digital environments.
Event Execution
Serve as the technical lead and showcaller during live virtual events—manage speaker transitions, media playback, attendee engagement tools (polls, Q&A, chat), and troubleshoot technical issues in real-time.
Oversee audio-visual elements, including microphone and camera checks, lighting recommendations, and slide management.
Ensure presenters are spotlighted appropriately, graphics and lower thirds are timed correctly, and all visual elements align with brand guidelines.
Post-Event Management
Collect, analyze, and report on key event metrics such as attendance, engagement, retention, and survey feedback.
Make data-driven recommendations for continuous improvement.
Manage post-event deliverables including on-demand recordings, thank-you emails, and archiving assets.
Required Skills and Qualifications:
3+ years of experience managing digital events, virtual conferences, webinars, or hybrid experiences.
Proven hands-on experience with multiple digital platforms (e.g., Zoom Webinar/Meetings, Webex Events, Cvent Attendee Hub, ON24, Teams Live Events, Hopin).
Strong knowledge of technical event production, including audio, video, screen sharing, breakout rooms, and live broadcasting.
Experience developing run of show documents, cue sheets, and speaker briefing materials.
Exceptional organizational, time management, and communication skills.
Strong attention to detail and the ability to manage multiple projects under tight deadlines.
Familiarity with KPIs, metrics, and reporting tools to evaluate event performance.
Comfort working both independently and collaboratively with global and cross-functional teams.
Note:
This position is a DIGITAL EVENT POSITION ONLY.
Must have extremely good ENGLISH Language skills. Other languages are a plus.
Must be able to adjust hours depending on the time zone of the digital event.
About us:
We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1+++, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.
Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.
Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.
With over 10,000 employees and offices in more than 40 cities around the globe, ION is a rapidly expanding and dynamic group.
At ION, we offer careers that provide many opportunities: To invent. To design. To collaborate. To build. To transform businesses and empower people around the world to do more, faster and better than before. Imagine what you can do and experience.
This is where you can do your best work.
