Digital Sales Coordinator

Southern Cross Austereo is Australia’s leading media entertainment company, home of LiSTNR and the Triple M & HIT network. With the ability to reach +5% of the population through our Radio, TV and Digital channels, our mission is to Entertain, Inform & Inspire all Australians Anytime. Anywhere!

In 2021 we launched LiSTNR, a curated and personalised Audio-On-Demand destination. It is home to the Hit & Triple M networks, 25 music stations and over 500 podcasts. LiSTNR is Australia’s #1 podcast network reaching more than 8 million monthly listeners.

LiSTNR produces some of Australia’s most popular podcasts such as Hamish & Andy, The Howie Games and It’s a Lot with Abbie Chatfield as well as the original docu-series podcast, The Children in the Pictures.

We’re on the hunt for a Digital Sales Coordinator to join our Digital Sales Team in Melbourne. This role will ensure the smooth running of the Digital Streaming Sales & Operations Department by providing full support for Account Managers and Sales Managers by providing high levels of internal and external client satisfaction, to maximise digital revenue through agencies & programmatic trading desks.

What’s on offer for you?

Permanent position based out of our vibrant Melbourne office

Training and development opportunities, health and wellbeing initiatives, birthday leave, volunteer leave, concert tickets, footy tickets, social events – PLUS much more!

Industry leading and gender neutral Paid Parental Leave Policy which offers 20 weeks paid parental leave for a primary carer.

Award-winning, highly supportive and creative culture that enables you to be your best unique self!

Flexible working environment (we offer a range of flexible working options to help our people balance work and home life).

Attractive salary package and opportunities for growth & progression – we love to promote internally across our 65 offices!

What You’ll Be Doing

Provide administrative support to the National Digital Sales & Operation team in an effective, detailed and timely manner

Maximise digital revenue across all SCA products including digital audio (InStream, SoundCloud & Catch Up Radio), social media, video & display

Deliver a high level of client satisfaction through providing prompt, customer focused and professional responses to enquiries and requests, especially questions from clients and with client requirements (i.e. bookings, material, rates, and research)

Collaborate with sales & studio teams to implement multi-platform advertising solutions and post campaign reporting

Build and maintain strong relationships with both internally and external clients

Proactively provide support and embrace joint responsibility with the Digital team for client activity and internal reporting activity

Ensure collaboration with other members of the wider digital teams

To be a key point of contact in the absence of the Digital Account Manager to ensure the needs of our clients, agencies & programmatic trading desks are met in a customer focused manner

Experience We’re Looking For

Advanced computer skills in the Microsoft Office Suite (Word, PowerPoint, Excel and Outlook)

Exceptional communication skills, both written and verbal

Ability to problem solve and navigate challenges with a positive mindset

Experience in managing client databases, and research programs

We are a values driven organisation - if you genuinely live and breathe our values, you’ll be a great addition to SCA.

We’re Better Together

People are our Power

Always Curious

We Push Doors Open

Be Genuine

Still not convinced?Head to our TikTok, Life@LiSTNR, for a sneak peek into some of the fun we have at SCA!

Keen? Apply now by submitting your resume via our careers page.

Hot tip: Make sure you download and sign up to LiSTNR – you may be asked about your listening experience throughout the interview process!