Director of People Operations

Job highlights
Identified by Google from the original job post
Qualifications
Bachelor's Degree in human resources, psychology, business management or related field or equivalent experience
5+ years of relevant HR Generalist experience in a fast-paced, innovative environment
5+ years of experience in people leadership with a demonstrated history motivating and managing a team of HR professionals
5+ years of experience inspiring and supporting field staff as an effective HR partner
8+ years of experience recruiting and building high-performing teams
8+ years of experience resolving complex employee relations issues
Excellent interpersonal, conflict resolution, and decision making skills
Working knowledge of multiple human resources disciplines including strategic workforce planning, compensation practices, talent management, and change management
Working knowledge of employment law including ADA, COBRA, EEO, FLSA and FMLA
Demonstrated history building and iterating internal programs and practices that foster a high performing, mission-driven culture
Experience fostering a culture of belonging through diversity, equity and inclusion goals and initiatives
A reputation for high EQ with heightened self-awareness and executive presence
A player-coach leadership mentality with experience problem solving in ambiguous environments
Benefits
Competitive Salary and Equity Package
Medical, Dental, and Vision Insurance
HSA, FSA, and Life Insurance Options
401(k) Retirement Savings with Company Match
Employee Assistance Program
Flexible Schedules and Remote Work
Technology Stipend
Accrued Paid Time Off
Paid Family and Medical Leave
Responsibilities
Reporting to the VP of Operations, the Director of People Operations plays a critical role in leading cross functional teams through a number of people strategies and processes
In this role, you will develop and iterate comprehensive recruiting and retention strategies
You will be a champion of creating a culture of belonging through diversity, equity, and inclusion programs
You will bring an unwavering energy to solve complex employee relations issues
You will feel empowered to move the business forward with your HR influence by taking ownership of your work
The Director of People Operations is responsible to shift regularly between strategy and detailed day to day execution in support of the business
Serve as a trusted advisor to leadership for HR strategy and best practices in support of the company's mission, vision, and values
Lead regular business meetings with respective business units both separately and cross functionally
Utilize data sources to assess and find solutions for improved performance and productivity in key areas
Lead and manage the team and daily workflow of the People Operations department to achieve excellence in all HR functions
Execute a comprehensive diversity, equity and inclusion strategy that fosters a culture of belonging at the organization
Develop and implement employee-centric programs including employee celebrations, recognition incentives, and remote engagement initiatives
Champion industry compliance and best practices in all disciplines of HR, including but not limited to, hiring, health and safety, leaves and benefits
Develop data-driven HR policies, procedures, and processes throughout the employee lifecycle
Provide guidance and interpretation for effective use
Lead and manage employee compensation and benefits programs and processes
Guide and coach leaders through effective performance management practices and processes, including employee separations
Respond to employee questions in a timely manner with fair and consistent application of practices and policies
Manage and resolve complex employee relations issues and misconduct in a timely manner
Conduct effective, thorough, and objective investigations
Develop and maintain external vendor relationships to scale Human Resources initiatives related, but not limited to, third party benefits, payroll, and employment law
Job description
At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life's challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community's resources — can ease those burdens and effectively connect members to health care. Our mission-driven and member-focused company is seeking an experienced and self-motivated Director of People Operations.

Reporting to the VP of Operations, the Director of People Operations plays a critical role in leading cross functional teams through a number of people strategies and processes. In this role, you will develop and iterate comprehensive recruiting and retention strategies. You will be a champion of creating a culture of belonging through diversity, equity, and inclusion programs. You will bring an unwavering energy to solve complex employee relations issues. You will feel empowered to move the business forward with your HR influence by taking ownership of your work. The Director of People Operations is responsible to shift regularly between strategy and detailed day to day execution in support of the business.

Responsibilities:
• Serve as a trusted advisor to leadership for HR strategy and best practices in support of the company's mission, vision, and values.
• Lead regular business meetings with respective business units both separately and cross functionally. Utilize data sources to assess and find solutions for improved performance and productivity in key areas.
• Lead and manage the team and daily workflow of the People Operations department to achieve excellence in all HR functions.
• Execute a comprehensive diversity, equity and inclusion strategy that fosters a culture of belonging at the organization.
• Develop and implement employee-centric programs including employee celebrations, recognition incentives, and remote engagement initiatives.
• Champion industry compliance and best practices in all disciplines of HR, including but not limited to, hiring, health and safety, leaves and benefits.
• Develop data-driven HR policies, procedures, and processes throughout the employee lifecycle. Provide guidance and interpretation for effective use.
• Lead and manage employee compensation and benefits programs and processes.
• Guide and coach leaders through effective performance management practices and processes, including employee separations.
• Respond to employee questions in a timely manner with fair and consistent application of practices and policies.
• Manage and resolve complex employee relations issues and misconduct in a timely manner. Conduct effective, thorough, and objective investigations.
• Develop and maintain external vendor relationships to scale Human Resources initiatives related, but not limited to, third party benefits, payroll, and employment law.

Requirements:
• Bachelor's Degree in human resources, psychology, business management or related field or equivalent experience.
• 5+ years of relevant HR Generalist experience in a fast-paced, innovative environment.
• 5+ years of experience in people leadership with a demonstrated history motivating and managing a team of HR professionals.
• 5+ years of experience inspiring and supporting field staff as an effective HR partner.
• 8+ years of experience recruiting and building high-performing teams.
• 8+ years of experience resolving complex employee relations issues.
• Excellent interpersonal, conflict resolution, and decision making skills.
• Working knowledge of multiple human resources disciplines including strategic workforce planning, compensation practices, talent management, and change management.
• Working knowledge of employment law including ADA, COBRA, EEO, FLSA and FMLA.
• Demonstrated history building and iterating internal programs and practices that foster a high performing, mission-driven culture.
• Experience fostering a culture of belonging through diversity, equity and inclusion goals and initiatives.
• A reputation for high EQ with heightened self-awareness and executive presence.
• A player-coach leadership mentality with experience problem solving in ambiguous environments.

Preferred Skills and Experiences:
• Experience leading teams in Healthcare or Health Tech.
• Experience working in a high-growth startup.
• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP).

Benefits:
• Competitive Salary and Equity Package
• Medical, Dental, and Vision Insurance
• HSA, FSA, and Life Insurance Options
• 401(k) Retirement Savings with Company Match
• Employee Assistance Program
• Flexible Schedules and Remote Work
• Technology Stipend
• Accrued Paid Time Off
• Paid Family and Medical Leave

As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, ****** orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws.

Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate.