Documentation|Kotak Private Banking|Customer Service

Role

Completion of Know Your Customer (KYC) for every new relationship acquired
Work in conjunction with the assigned service relationship manager to execute and complete all documentation related to account opening
Regular client meetings for completion & in-person verification of KYC related documentation.
Understand the product key features, the documentation content and process involved for execution of the same ( e.g. approvals, submission of forms, records, etc)
Review applications for completeness
Execute documentation within prescribed compliance norms
Communicate effectively with interrelated departments for query resolution and processing of documents
Follow standardized processes and maintain TAT.
Input applicable data into tracking systems, file and data warehouse all account documents and ISA proofs
Deferral and exception Management
Be updated on various policies and guidelines; changes in account opening procedures & amendments that affect the working of the documentation.
Requirements:

1-3 years of experience
Strong Communication Skills
Knowledge of KYC norms for basket of financial products (CASA Accounts, Demat Accounts, etc) & for different financial entities (HUF, corporate, etc.)
Process oriented and eye-for-detail
High focus on quality of work
Ability to get work done in conjunction with different teams