Domestic Call Center Jobs In Pune

Job Responsibilities : Domestic Call Center Jobs In Pune

Salary : 15000 per MONTH

Company : Cognizant Technology Solutions India Pvt Ltd

Job Details:

Hiring Organization: Cognizant Technology Solutions India Pvt Ltd
Post Name: Voice Support Executive
Industry: Private
Qualification: 12th Pass
Salary: INR 10000/- to INR 15000/- Per Month
Job Experience: 1 Year
Work Hours: 8 Hours
Location: Pune

About Company:
Cognizant is an American multinational information technology services and consulting company. It is headquartered in Teaneck New Jersey United States. Cognizant is part of the NASDAQ-100 and trades under CTSH. It was founded as an in-house technology unit of Dun & Bradstreet in 1++4.

Jio soft launched on 27 December 2015 with a beta for partners and employees. It is the largest mobile network operator in India and the third largest mobile network operator in the world with over 42.62 crore (426.2 million) subscribers.

In September 2024 Jio launched a fiber to the home service offering home broadband television and telephone services. As of September 2020 Reliance Industries has raised ₹1.65 lakh crore (US$22 billion) by selling nearly 33% equity stake in Jio Platforms.
Job Description:
Tele sales executives work in call centers where they utilize inbound and outbound telephone calls to persuade customers to purchase companies’ products and services. They generate leads for outside sales teams manage customer accounts and promptly resolve customer complaints.
Responsibility:
Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery.
Required Skills:

Place phone calls to potential clients from our computerized directory
Perform script (with necessary adjustments) to ensure consistency of sales program
Answer potential clients’ questions about home improvement projects or goals
Generate between 5 and 15 sales leads per day
Set appointments with prospective customers based on our associates’ schedules
Maintain computer telephone and other equipment