E-Commerce Executive

Full job description
Position: E-Commerce Executive
Location: Kathwada GIDC, Odhav Kathwada Ahmedabad 382430
Department: E-Commerce Operations
Reports to: E-Commerce Manager / Director

About the Role:

We are seeking a detail-oriented, proactive, and tech-savvy E-Commerce Executive to manage and optimize our brand's operations on Amazon and Flipkart. The ideal candidate will be responsible for daily operational tasks including listing management, case handling, discrepancy resolutions, content creation, A+ cataloging, and coordination with internal teams and platform account managers.

Key Responsibilities:

Amazon & Flipkart Operations
Manage end-to-end product listings and ensure accuracy in titles, bullet points, descriptions, and images.
Create and manage support cases (e.g., stranded listings, payment disputes, inventory issues).
Monitor and resolve weight & fee discrepancies.
Prepare and submit deal sheets and promotional offers.
Ensure timely and accurate catalog updates, price revisions, and stock availability.
Prepare A+ content and work with the design/content team to get creatives and modules executed.
Flipkart Specific Tasks
Handle Flipkart seller panel operations including order processing, inventory updates, and shipment creation.
Ensure compliance with Flipkart operational guidelines and timely resolution of issues.
Coordination & Communication
Act as a liaison between our company and platform account managers (Amazon & Flipkart).
Take regular follow-ups with internal teams (design, warehouse, finance) to ensure smooth workflow.
Collaborate with content writers/designers for optimized listing creation.
Data Analysis & Reporting
Maintain and analyse reports using Excel, with proficiency in VLOOKUP, Pivot Tables, and basic data functions.
Share weekly/monthly performance reports and flag issues/opportunities for improvement.
Key Requirements:

Graduate or Postgraduate in any discipline (Commerce/Marketing preferred).
Minimum 2–3 years of experience in E-commerce operations (Amazon & Flipkart).
Strong knowledge of Amazon Seller Central and Flipkart Seller Hub.
Hands-on experience with listing, cataloging, and case management.
Proficiency in MS Excel (VLOOKUP, Pivot Tables a must).
Excellent written and verbal communication skills.
Strong organizational skills and follow-up ability.
High attention to detail and proactive problem-solving attitude.
What We Offer:

A dynamic work environment with exposure to leading e-commerce platforms.
Opportunity to be part of a growing brand with a modern outlook.
Supportive team and growth opportunities within the company.
To Apply:
Email your resume to cmd.fortune24@gmail.com with subject line: Application for E-Commerce Executive

Job Types: Full-time, Permanent

Pay: ₹8,702.36 - ₹32,480.11 per month

Schedule:

Fixed shift
Work Location: In person