E-Commerce Operations Assistant (Shopify & Admin Support)

Location: [Shakarpur], India
Type: Full-Time In-Office

About the Role:
We’re looking for an all-around talent who thrives in the fast-paced world of e-commerce. This person will work closely with our international team and management to ensure smooth daily operations, product launches, and marketing efforts. If you're highly organized, proactive, and have experience with Shopify, marketing tools, and team communication platforms, we want to hear from you.

Responsibilities:
Manage and update product listings on Shopify (editing existing pages, creating new products, uploading images/descriptions, etc.)
Set up discount codes and promotions in Shopify
Plan, create, and schedule social media posts (using basic design tools or AI assistance as needed)
Create and send marketing emails via Klaviyo
Assist with label ordering and coordination with suppliers
Oversee product restocking by tracking inventory and coordinating with suppliers/logistics
Act as a personal assistant to management, helping with scheduling, task tracking, and follow-ups
Ensure task completion by coordinating with different team members across various countries
Use tools like Slack, and shared documents to stay on top of everything
Communicate fluently in English, both written and spoken
Bring prior experience in e-commerce operations and tools
Be flexible and open to working extra hours when necessary (paid)
Requirements:
Based in Shakarpur, India
Strong experience with Shopify and e-commerce tools
Excellent English communication skills
Familiarity with tools like Slack, Klaviyo, Google Docs, and AI assistants
Strong attention to detail and ability to manage multiple tasks efficiently
Self-starter attitude with reliable follow-through on assigned work
Bonus if you have:
Experience managing customer service messages or handling product reviews
Experience assisting in launching new product lines
Knowledge of the Middle East market or regional preferences is a strong plus
Other tasks you may be asked to support with:
Coordinating with influencers or affiliates
Updating product pages based on marketing trends
Helping with light data entry or reporting
Creating SOPs or manuals for repeat tasks
Reviewing competitor stores or products and reporting back
If you're someone who thrives in a dynamic work environment, takes initiative, and wants to be part of a fast-growing international e-commerce company, we’d love to hear from you. This is a hands-on role with real impact, where your attention to detail, reliability, and ability to juggle multiple tasks will be highly valued. Join us and help drive our daily operations to the next level.