H&M

eComm Business Controller

Sydney, New South Wales, Australia Counter Sales Jobs Posted 7-Jul-2026
Actively Hiring Remote / WFH Full Time
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Job at a Glance

Category
Counter Sales Jobs
Location
Sydney, New South Wales, Australia
Job Type
Remote / WFH
Company
H&M
Status
Open & Active

Job Description

Job Description

WHAT YOU’LL DO

As an eCom Business Controller, you are responsible for.

Contributing to digital profitable growth in the sales market, playing an important role in understanding our digital commercial performance and the digital P&L.
Maximize profitable net sales and customer base – short and long term
Drive net sales and day-to day operations and executions with a full understanding of your sales situation through sales and customer behaviour analysis.
Set and drive actions to reach sales and profitability targets and secure digital sales follow up.
Identify opportunities and threats for your sales markets based on biggest sales/customer impact; suggest commercial activities and follow up the final customer offer and apply learnings to future actions.
Ensure delivery of the financial result of e-commerce and secure a high-quality sales plan
Take ownership for securing digital budget, financial sales plan, and forecasts.
Responsible for taking a holistic view, drive and follow up of the digital P&L
Set sales plan and sales equation on weekly and daily level together with E-com Commercial Manager
Follow up on selling and full sales equation
Review and follow up logistic cost and service scope ensuring cost-efficient and value-optimized customer promise.
Proactively review performance and identify opportunities and actions connected to sales, customer, traffic, and logistics to maximize net sales, omni profit, and customer base value in the region.
Provide analytical support to the full team in order to further develop its capabilities.
Create templates and tools to optimize daily operations in the team


Who You’ll Work With

As an Ecom Business Controller you are a key member of the Ecommerce team, whilst working with the Country Controller. You will collaborate regularly with other functions in the local market such as Merchandising, Marketing and the Warehouse team as well as global and regional teams in Sweden.

Who You Are

We are looking for people who are…

Collaborative and enjoy working in a team with a diverse group of people to achieve business goals and targets.
Adapt at visualizing and presenting analysis and conclusions toward a wide range of stakeholders.
Able to work independently and be self-motivated while still working within a team environment and fostering a strong team collaboration.
Proactive, curious and an have an innovative approach to problem solving with a constant improvement mindset.
Experienced in Power BI, MS Teams, SharePoint, GA, Tableau, Excel, PowerPoint


We are looking for people with…

Strong analytical skills with the ability to synthesize information and turn your analysis into actions.
Salesmanship combined with strategic mindset to identify key drivers and associated actions to optimize digital sales and profit as part of Omni P&L.
Strong communication and informal leadership skills, with ability to get your message across and drive to see them through.
A growth mindset and adaptable to change
5+ years in eCommerce experience and/or relevant experience in Controlling in digital business
Data and web analysis experience


Who We Are

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

We offer flexible working arrangement with the option to WFH 2 days a week. Subject to business needs
You will receive 25% off H&M Group brands; H&M, COS, Monki, Weekdays, Arket, & Other Stories
We are an inclusive company where you are encouraged to be yourself at work


JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.


Additional Information

This is role is based in our Sydney Support Office.

Due to data policies, we only accept applications through our career’s site. Full working rights for Australia are required.
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Job Details

Category Counter Sales Jobs
Location Sydney
Posted 2026-07-07 06:53:02
Type Remote / WFH
Status Active

Posted By

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