Education and Learning Designer/ Concepteur de l'education et de l'apprentissage

At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1+1+, to more than 3,500 standards, codes & related products today.
Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.
Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.
Job Summary:
This role is responsible for designing and developing education and training solutions for external audiences on technical subjects, staying current with industry trends. They use adult learning theory, learning design models, and competency-based learning to create educational products that align with CSA Group’s standards and codes. They conduct job task analyses, identify learning needs, and collaborate with external subject matter experts and the Product Management team to ensure content accuracy and relevance. They also incorporate assessments to evaluate learner competency. They enhance end-user understanding, performance, and adoption by creating engaging learning materials. They identify and improve learning design models and competency-based approaches to meet CSA Group’s evolving business needs, contributing to the organization’s long-term goals.
Principal Duties & Responsibilities

Applies adult learning and instructional design theories, practices, and methods to create effective learning experiences that meet project learning objectives
Ensures products are designed to meet accommodation/accessibility requirements
Utilizes various authoring tools, learning management systems and AI resources to deliver high quality, current, learning content
Recommends/develops assessment tools to measure the effectiveness of training programs and make data-driven improvements
Identifies improved ways for applying systems and approaches to meet CSA’s evolving education product needs
Researches and identifies new methods and systems to meet the changing needs and expectations of learners consistent with current learning theories and approaches
Provides extensive guidance to project resources including subject matter specialists and outside vendors to develop content that aligns to learning objectives and outcomes
Supports effective product design and development by solving/resolving stakeholder and content problems in a timely manner, with the ability to recognize systematic issues which require further redesign or development
Guides efforts of the Production Coordinator regarding authorization for use of external materials as needed including technical subject matter graphics, translations and other value-added items as appropriate to ensure all necessary items are in place for product development
Collaborates with Education Product Managers and subject matter specialists (SMS’s) to identify and define the target audience’s problems/issues/needs and recommend appropriate solutions
Participates/monitors pilot deployment of courses and conducts evaluation to validate that courses meet the defined learning objectives and learning outcomes
Responsible for product development, including design, development, quality assurance, publishing, and maintenance of new or existing education products for CSA customers across various industry sectors and occupations
Engages the learner through suitable activities and delivers on learning outcomes
Conducts role-based needs assessment by facilitating practitioners to break down complex jobs/tasks and processes into manageable, teachable components
Uses problem solving skills to work with subject matter experts to deliver high-quality learning products that meet the needs of the learner
Provides support to end users by promptly resolving issues related to learning product design
Manages resources and content for multiple projects simultaneously to ensure timely delivery and adherence to quality standards

Preferred Education & Experience

Post Secondary Degree or Diploma in the sciences, humanities, engineering, trades, business or other related area

Postgraduate certificate, diploma or degree in instructional design, adult learning or equivalent
5-7 years of related work experience
Experience in needs assessment, job task analysis facilitation
Experience developing adult learning coursework
Exceptional interpersonal and communication skills
Strong project management and organizational skills
Strong PC skills, including Adobe Cloud software, Articulate 360, MS Word, PowerPoint and Excel
Occasional travel is required for this position
Candidates with proficiency in French will be given special consideration